Re: Video Intercept error

  • From: "Rob" <musicmaker365@xxxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Fri, 7 May 2004 19:40:01 -0700

He used jaws 4.51 dungle
it works fine.
Tech support suggested useing 4.51 instead of 4.50

----- Original Message ----- 
From: "robert" <guz1@xxxxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Friday, May 07, 2004 5:04 PM
Subject: Re: Video Intercept error


> Hi. I just had this problem a couple of days ago, and we called HP and FS
> about it and HP is having us send it back because it's a problem with the
> motherboard. Hope this helps.
> ----- Original Message ----- 
> From: "david poehlman" <poehlman1@xxxxxxxxxxx>
> To: <jfw@xxxxxxxxxxxxx>
> Sent: Friday, May 07, 2004 6:59 AM
> Subject: Re: Video Intercept error
>
>
> > first thing he needs to do is get updated drivers for his video card.
It
> > would also help if we knew what video card he is using.  Another thing
he
> > may need to do is to disable the special software for his video card
> incase
> > it may be conflicting settings wise.  Some video managers will not allow
> the
> > dcm to work / install.  One more thing.  Many laptops now come with anti
> > virus software installed and running.  Make sure this is disabled.
Remove
> > jaws, delete the jaws folder and run the install again after
deactivating
> > anti virus and any special video control panels and making sure thet the
> > latest driver for the card is installed.
> >
> > ----- Original Message ----- 
> > From: "Rob" <musicmaker365@xxxxxxxxxxx>
> > To: <jfw@xxxxxxxxxxxxx>
> > Sent: Friday, May 07, 2004 2:25 AM
> > Subject: Video Intercept error
> >
> >
> > Dear List, I am trying to help Harry install JFW on his new XP system.
but
> > he keeps getting a video intercept error when trying to start jaws. He
> uses
> > Narator to help with the install, we tried with & without Narrotor.
> > The installer continues to tell him to restart the PC. so we tried to
> > install jaws without speech useing only narrator. so now it installed
but
> > will not run because of the video intercept error. he then clicked on
> > install video intercept, but it didn't help.
> > Can someone help with this problem.
> > he is useing jfw 4.5
> > win XP on a new GateWay.
> > Thanks in advance.
> >
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