Same problem for me last week. Again please report this to FS. The more of us that do so, the more attention these bugs will get. Dave ----- Original Message ----- From: Crystal French To: jfw@xxxxxxxxxxxxx Sent: Saturday, July 31, 2010 10:22 Subject: UPS tracking & Research It Hi, I am running the most current version of Jaws 11. I've never had trouble with UPS tracking in the Research It application. Today, it does not return any results with the tracking number. I went to UPS.com and with their tracking form had no problem getting results. Sure as you get one bug squashed, another one pops up somewhere else, I guess. <sigh> Crystal