You can get remote assistance from msn messenger, go to actions then to request remote assistance.
----- Original Message ----- From: "Ray Campbell" <ray.campbell@xxxxxxxxxxxxxxxxxxxxx>
Sent: Friday, October 06, 2006 20:04
Subject: RE: Suggestion for Future Release
I have tried doing Remote Assistance using JAWS and it doesn't work because JAWS isn't able to find the window on my screen showing the remote user's computer. So, I know it doesn't work and no calls to support will resolve that.
Ray Campbell, Help Desk Technician Adaptive Technology Center Chicago Lighthouse for People Who Are Blind or Visually Impaired 1850 W. Roosevelt Road Chicago, IL 60608 312-997-3651 (Voice/Relay) or 888-825-0080 (voice/Relay) ray.campbell@xxxxxxxxxxxxxxxxxxxxx AIM Screen Name: tclhelp
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