Re: Softphone
- From: "Darrell Shandrow" <darrell.shandrow@xxxxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Fri, 11 Apr 2008 23:09:26 -0700
Hello James,
There are many integrations between hardware and software digital telephone
systems and other software, such as that used for customer relationship
management (CRM). Since the majority of softphones are digital VoIP solutions,
most comply with certain standard protocols that can usually be made accessible
using alternate software.
I am aware of at least two companies that provide such accessible software:
IP Blue: http://www.ipblue.com
Tenacity Corp: http://www.tenacitycorp.com
----- Original Message -----
From: James Homuth
To: jfw@xxxxxxxxxxxxx
Sent: Friday, April 11, 2008 11:02 PM
Subject: Re: Softphone
I'm not entirely sure. Also, it's integrated into another piece of software
which I know is developed in-house, and which I know is not JAWS friendly.
Fortunately the job I'm doing now requires virtually no interaction with said
software, so it's a non-issue. I just felt it needed pointing out.
James,
List Admin
At 01:30 AM 12/04/2008, you wrote:
Hello James,
There aren't so many call management (PBX) systems. Do you know if yours
is based on technology from a company like Cisco, NEC or Nortel? In many such
cases, the systems can be made accessible through alternative software. The
purchase and implementation of such alternatives is relatively easy in most
cases, and would easily constitute "reasonable accomodations" if it is needed
in order to perform the duties of your job.
----- Original Message -----
From: James Homuth
To: jfw@xxxxxxxxxxxxx
Sent: Friday, April 11, 2008 10:06 PM
Subject: Re: Softphone
The variation of Softphone we use at work is completely and totally not
useable with JAWS in the slightest. And sadly, I have no idea what variation of
that it is... I think it's one that was designed in-house though.
James,
List Admin
At 12:50 AM 12/04/2008, you wrote:
You can use it with jaws. It has key board short cuts. I don't
remember what they are and their is moor than one type of soft phone
application.
----- Original Message -----
From: Tom Lange
To: jfw@xxxxxxxxxxxxx
Sent: Friday, April 11, 2008 12:27 PM
Subject: Softphone
Hi,
Has anyone heard of an application called Softphone? Does it work
with JAWS? I would imagine that it is fairly mouse-intensive.
Tom
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