I have Norton System Works. What I do is open options, then click on anti virus. I tab down to customize, route Jaws cursor to PC cursor and arrow up to miscellaneous, then left mouse button click on it. The dialogue opens where you can tab to disable office plug-ins. I don't know what you have with antivirus only, but clicking on miscellaneous is the key. ----- Original Message ----- From: "Marvin Atkins" <mkatkins@xxxxxxxxxxx> To: <jfw@xxxxxxxxxxxxx> Sent: Thursday, April 07, 2005 6:19 PM Subject: Problem with Word 97 Hi all, At work, I use JAWS 6.0, Windows NT, NortonProfessional anti virus, and Word 97. When I am in Word 97, making entries in a word file, JAWS just quits talking. When I save the file and close out Word 97, JAWS starts talking again. A sighted co-worker says there is a paper clip image that comes onto the screen and something like an assistant or wizard, but it is not the infamous office assistant. I have renamed the folder called ACTORS to ACTORS.OLD. I have the view to normal, zoom to 75%, standard and formatting checked in the tool bar sub menu, and made changes in the options tabs. My screen is maximized. I seem to remember something about an office plug-in somewhere in Norton that needs to be unchecked, only I don't know how to get to that in Norton Professional. Could this be my problem or does anyone know of something to fix this problem? Thanks in advance, Marvin -- To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx -- To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx