two things to try with the contact list one use left and right arrow keys. 2. switch to compact view. ----- Original Message ----- From: Allison Mervis To: jfw@xxxxxxxxxxxxx Sent: Sunday, October 24, 2010 12:35 PM Subject: Problem with JFW 12 and the new Windows Live Essentials. Hi everyone. I was forced to switch to Windows Live essentials 11 this morning via an automatic update. I'm noticing some serious accessibility issues with the latest build of Jfw 12. Whenever I attempt to arrow through my contacts, Jaws only reads them intermittently. Also, when I alt f4 out of the main window, it appears as though I am taken completely out of messenger. There doesn't seem to be a way to bring it back up via the system tray or the task bar. I use messenger quite frequently, so this is obviously a bit frustrating. Have any of you found any work arounds which make Windows Live Essentials a bit more usable? Thanks in advance for any and all assistance. Allison http://www.allisonmervis.com/