Hi, Since I did the service pack 1 update I have had 2 occasions when I cranked up the laptop where JAWS said that it was not authorized for the computer. Did I want to authorize it? I simply shut down the laptop and fired it up again and JAWS was all happy as a clam in it's shell. It would have been far too easy to tell JAWS to authorize itself and use up one of the authorizations needlessly. Cy, The Anasazi