Hi Stacey, Yes, you have totally close Jaws 8 before start installing version 9 and also disable the option that previous Jaws will turn on automatically. BTW, some other users complained about your problem and hope someone in FS tech support will pay attention for it. Moti Moti Azrad Musician & Piano-Tuner motia@xxxxxxx azrad_moty@xxxxxxxxxxx motiaz@xxxxxxxxx Israel ----- Original Message ----- From: stacey robinson To: jaws Sent: Wednesday, October 03, 2007 4:25 PM Subject: Jaws nine question Hi, When Jaws nine comes out, and I'm ready to install, howdy I close jaws eight so that only nine will run? Do I close it before installing nine. I tried installing the beta and had two voices at Th. same time. I'm running eight now. I may put the beta back if someone can answer this question. Stacey and GEB dog Chesley staceyr75@xxxxxxxxxxxxx -- JFW related links: JFW homepage: http://www.freedomscientific.com/ Scripting mailing list: http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.com JFW List instructions: To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx