Use the configuration manager to check the user settings. Also you may need to go to the JAWS program itself and look under options/basics and see what keyboard you're now using. Dave ----- Original Message ----- From: Tracy To: JFW Mailing List Sent: Saturday, August 08, 2009 19:16 Subject: Jaws cursor Good evening list, I did a Jaws merge, and now I can't read a file or get to the Jaws cursor because my insert key won't work. Can anyone please help me get my insert key working again? I'm using Jaws 10 and Windows XP Home. Thanks in advance. Tracy