Hi Recently purchased AVG Internet security package and had the company I purchased it from install it on my computer. I am using XP Home and Jaws 8. I had to go in and change the display settings back to the way they were and also my folder options the way FS says to set them up. However when I open Outlook I lose focus or something. Jaws might read the heading of one e-mail but will not read the e-mail nor will I be able to arrow up and down the list of mail. I have had to close Outlook not an easy task as it sometimes just locks up and now am getting all these error messages it wants me to report. Okay so getting back into Outlook and finally able to read mail but sometimes if I want to go to another mail box I am faced with the same dilemma of Jaws reading the heading on the e-mail but not able to read the mail nor arrow up or down. I've maximized the window and refreshed the screen to no avail. I've also noticed that when mail is coming in everything stops and if I hit a keystroke right at the wrong moment then I'm locked up. This is probably some setting I am unaware of that will fix the problem but am frustrated trying to figure it out. I also cannot get out of the program to get to the desk top without a lot of fumbling around with all of it and then I sometimes get the message that the program is trying to close... anybody have any ideas? thanks Barbara -- No virus found in this outgoing message. Checked by AVG. Version: 7.5.433 / Virus Database: 268.16.10/624 - Release Date: 1/12/2007 2:04 PM -- JFW related links: JFW homepage: http://www.freedomscientific.com/ Scripting mailing list: http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.com JFW List instructions: To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx