Hey there, Jim. You can try this email address to get a hold of Freedom Scientific. The email address is support@xxxxxxxxxxxxxxxxxxxxx Hope this helps. Rosemarie ----- Original Message ----- From: Jim To: jfw@xxxxxxxxxxxxx Sent: Friday, October 13, 2006 4:36 PM Subject: Jaws IML upgrades Heya Listers, I purchased Jaws 7 standard when it came out and my software upgrades says in about Jaws I have 1 upgrade left, does that entitle me too Jaws 8 when it comes out? Also I have a desktop PC and laptop and installed and authorized Jaws on both using the IML internet way and recently had a PC harddrive problem and my PC shop had to do a system XP home repair installation which caused my Jaws 7.1 to go back to demo mode again. I then had to reinstalled Jaws as a repair for safety reasons and then authorize it again. My big question is how many times can I installed my purchased copy of Jaws when I've authorized it now 3 times in total as I don't want to have problems down the track. Is there an email address or somewhere i can contact FS easily from Australia to let them know these installation of Jaws have been for my personal benefits?. I've been having a few PC problems still since this XP repair installation and I may need to do the whole format thing which I fear and that means again authorizing my Jaws. Anyway any help on this subject would be helpful as Ive done some reading on the FS website but can't seem to find what I'm looking for as I remember awhile back someone mentioning here where I can go to reset or bring my license installations of Jaws up again. Cheers, Jim from Oz ------------------------------------------------------------------------------ No virus found in this incoming message. Checked by AVG Free Edition. Version: 7.1.408 / Virus Database: 268.13.3/474 - Release Date: 10/13/2006