RE: Jaws 10 or 11 and outlook 2007 reading HTML messages
- From: "Chris Jenkins" <saveup@xxxxxxxxxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Sat, 17 Oct 2009 00:52:03 -0400
Hello.
The virtual cursor is not used within Microsoft Outlook 2007. If you are
reading an HTML e-mail you probably need to view the e-mail in Internet
Explorer you can do this by doing "alternate + H+ X+ V".
I hope this helps.
-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of Jason Boston
Sent: Friday, October 16, 2009 8:10 PM
To: jfw@xxxxxxxxxxxxx
Subject: Jaws 10 or 11 and outlook 2007 reading HTML messages
Hi all,
Has anyone else experienced any issues reading HTML emails received in
Outlook 2007? The problem is this:
Any message I receive that's in html is not read as it should. The
virtual cursor never activates, but if I have the announce links option
turned on, I hear that info.
The virtual cursor does work in internet explorer, adobe acrobat reader,
windows help files, etc. I've experienced this problem vista business
edition, XP pro, and window server 2008.
Has anybody had this happen to them? I've been working with FS tech
support, and they are stump. I'm hoping this larger user list might have
some ideas or suggestions.
I thank you immensely for any help you can give.
Thanks,
Jason
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