RE: JFW questions, any suggestions?

  • From: "David Weddle" <ddweddle@xxxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Sun, 3 Apr 2005 09:27:28 -0700

All I can say is that I just tried the link you provided and had no
problem at all.  I am using XP-Home with Jaws 6.0.  I'll give it a try
tomorrow at work where I have XP-Pro.  However I haven't yet cornered
one of our system administrators to install Jaws 6.0 at work, so I'm
still running 5.1 there and can't really make a full test of your
problem with XP-Pro.  However, I'll give it a try as soon as I get Jaws
6.0 installed at work, hopefully early this week.  In any event, I can't
say I've experienced any of your problems with the last two or three
Jaws upgrades.  Maybe you need to completely delete Jaws and start over.

Good Luck!

 David E. Weddle
Associate Analyst
California Department of Corrections
Region III Administrative Services
ddweddle@xxxxxxxxxxx
David.weddle@xxxxxxxxxxx


-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On
Behalf Of Nicholas Giudice
Sent: Sunday, April 03, 2005 8:38 AM
To: jfw@xxxxxxxxxxxxx
Subject: JFW questions, any suggestions?


Hi list,
I have looked, albeit not exhaustively, at recent messages and these 
questions have not been addressed. My apologies in advance if these
matters 
have already been discussed.
I  have tried upgrading jaws 3 times since v5.0062 and each time the 
problems seem to increase for me. V6.0 has been the most buggy and the 
following 3 issues are the most frustrating.
1. Jaws reliably crashes IE when I go to the website of my online
broker: 
http://www.optionsxpress.com/
I get the error: "Internet explorer has experienced a problem and needs
to 
shut down." If I don't dismiss the error message immediately, Jaws
becomes 
very unstable and crashes the computer. This reliably happens on 3 
computers, all running xp Pro. If I shut down v6.0 and start v5.0062
before 
entering the URL, everything is fine. Given that my accounts are access 
through this website and that, in my opinion, it is the best online 
brokerage for derivative trading, I am not willing to simply use another

online trading service. Does anybody have an idea of what might be 
happening and does this URL crash IE with jaws v6.0 on your computer?
The 
next 2 problems are less reliable, e.g. they don't occur every time with

each of the computers, which makes it harder to diagnose but they seem
to 
always happen on my laptop under v6.0.
2. Many webpages become "stuck," so I cannot go back with the alt+left 
arrow or enter another URL in the address bar. Once again, if I unload
6.0 
and start up 5.0062, the problem disappears.
3. The find command in IE using 6.0 doesn't seem to work correctly. When
I 
search for something, e.g. the word "description" on an Ebay product 
webpage, it claims there are no instances of this word on the page. But,

the word is in fact there and searched for and found without problem by 
v5.0062. What gives?

If anybody can suggest anything I can try in terms of settings or other 
tweaks, I would be appreciative. I would like to use some of the
features 
of the latest JFW product, and it seems silly that I need to continually

use a version of the program that is 3 or more iterations older than the

current version but it is the only thing that I have found to work.

Thanks in advance,
Nick 

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