Re: JFW 7 and Sound Forge 8, Installation Problem

  • From: "Brian Hansen" <bc.hansen23@xxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Tue, 30 May 2006 12:20:52 -0500

Hi Ray,

The easiest way to install SF is to not let the disk boot up automatically by holding down the shift-key after inserting the disk. Then open up the disk using Explorer or something.

Now open the "Setup" folder, and then the "English" folder.

Now open the Sound Forge folder and find the Setup program and launch it. Everything should speak just fine at this point.

Blessings,

Brian

----- Original Message ----- From: "Ray Campbell" <ray.campbell@xxxxxxxxxxxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Tuesday, May 30, 2006 11:15 AM
Subject: JFW 7 and Sound Forge 8, Installation Problem



Hello All:

I am trying to help a client install Sound forge 8.0.  She is using JAWS
7.0.  When she puts in the Sound Forge Installation CD, all she hears
JAWS say is "Sony Application Setup."  According to Dancing Dots where
she bought Sound Forge from, she is supposed to be able to use the up or
down arrow and hear JAWS say "install."  She does not hear that.  The
instruction tape for installing the Sound Forge program was written for
JAWS 4.5.

Anyway, I had her route her JAWS cursor to PC and try finding the
install button.  We turned the PC cursor back on, and I had her hit
"alt-I" to see if that would work.  After doing this, we got the "Sony
Application Setup" message again.  This time, when we turned on the JAWS
cursor and tried finding a back, next or cancel button, all we found
were graphics with numbers after them.  She tried alt-n and just got a
"ding" from the computer.

Has anyone successfully installed Sound Forge 8.0 using JAWS 7?  If so,
how did you do it?  Any help will be greatly appreciated.

Thanks,



Ray Campbell, Help Desk Technician
Adaptive Technology Center
Chicago Lighthouse for People Who Are Blind or Visually Impaired
1850 W. Roosevelt Road
Chicago, IL 60608
312-997-3651 (Voice/Relay) or
888-825-0080 (voice/Relay)
ray.campbell@xxxxxxxxxxxxxxxxxxxxx
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