Re: JAWS V. 10.0.1154 with Adobe 9.2
- From: michael <mkizer02@xxxxxxxxxxx>
- To: jfw@xxxxxxxxxxxxx
- Date: Tue, 12 Jan 2010 09:54:03 -0500
upgrade to 10.0.167
On 1/12/2010 8:48 AM, Tracy wrote:
Good morning!
I was wondering if someone may help me. I am using JAWS 10.0.1154
with Adobe 9.2. I am having trouble reading the page because if JAWS
reads at all, it will read the first 2 pages of the document and when
it gets to a certain point JAWS completely crashes to the point that I
have to reboot my computer.
I spent time on the phone yesterday with Freedom Scientific Technical
support, and they were very helpful. I was instructed to make sure
that the PDF is tagged for accessibility as well as check the
accessibility options in Adobe. I have reset the options in Adobe but
it did not fix the problem.
I would appreciate any suggestions anyone has. I was sent a word
document of the same form, but because of the process we have to go
through with it, my supervisors would like the file in PDF.
We could fill it out in word than convert it, but after it is
converted, we need it editable.
Again, any suggestions would be greatly appreciated.
You may personally email me your suggestions.
Thank You!
Chris Schiafone
chris@xxxxxxxxxxxxxxxxxxxxxxx <mailto:chris@xxxxxxxxxxxxxxxxxxxxxxx>
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