Hi Claudia: AVG Free Edition, available from this link: http://free.grisoft.com/doc/downloads-products/us/frt/0?prd=aff is what I would recommend. Simply click or press enter on the link above, then look for a link that says "AVG 7.5 Free for Windows" and press enter on it. The file download dialog will come up asking if you want to run or save the file, select run by up arrowing two times and pressing enter. The product will download, then you'll get the Internet Explorer Security warning about running .exe files. Press R and the product will install. After it installs, check for updates and run a full scan of your computer and you will be good to go. Make sure you uninstall Norton first. If I can be of help, give me a call at the Adaptive Technology Help Desk using the contact information below. Ray Campbell, Help Desk Technician Adaptive Technology Center Chicago Lighthouse for People Who Are Blind or Visually Impaired 1850 W. Roosevelt Road Chicago, IL 60608 312-997-3651 (Voice/Relay) or 888-825-0080 (voice/Relay) ray.campbell@xxxxxxxxxxxxxxxxxxxxx AIM Screen Name: tclhelp -- JFW related links: JFW homepage: http://www.freedomscientific.com/ Scripting mailing list: http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.com JFW List instructions: To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx