Fw: [Buddys-dogscoop] jaws versus window-eyes at the office

"Deb and Cori" <debsoundandscent@xxxxxxxxxxxxx> · Fri, 3 Mar 2006 01:00:08 -0600

Deb Ver Steeg here in Sioux Falls South Dakota.

I have a technology question regarding my work. I have been employed with
Citibank for 24 years and three months.

Over the years, I have made use of several technologies including, total
talk, IBM screen reader, slimware, and for about eleven years, Jaws.

I am not a technical person, and have used these technologies to perform
several call center types of activities from collections to customer
service.

For the last three and a half years, we have been using a proprietary
software in our department called UCSS. It is a system of arranging data
calling upon several layers of windows.

Windows hide behind windows. Because of this complicated construction,
our job has been performed by the creation of several scripts.

Without these scripts, doing the functions of the job would take more
time.

Here is my dilemma. Today, as we were awaiting a bit of an upgrade to
handle some more steps to our process, we learned that, since in Kentucky,
Kansas City, and The Lakes Nv, used window-eyes, we were going to have a
uniform platform across the country and go to using window-eyes in South
Dakota.

It does not matter that we would need to be trained in Windoweyes. It
does not matter that they would have to purchase all new software with
maintenance agreements. It does not matter that no one is familiar with
how one could convert scripts to set files in order to facilitate the
necessary speed we must have in our job. It does not matter that that we
are on a more complicated platform while those using Window-eyes only deal
with the host, something called Rumba.

I am just sick about the whole thing.

I am just a peasant employee, and, even though none of those making the
decisions is blind, or has used any assistive technology, they feel just
fine with this decision.
 I just wanted to ask you how useful Window-eyes really is. I know it
is user friendly; but, in truth, I am just afraid that it does not have
the power behind it to accomplish what needs to be done to keep us in some
small way competitive.

I do not want to sound like a whining brat.

I will be fifty next birthday so finding something else is not easy.

So, I am left to try to find some folks who know a lot about window-eyes
and could hazard a guess as to its suitability for my job tasks.

Thanks in advance for any ideas you might have.

Deborah Ver Steeg

Sioux Falls, South Dakota
***

Please ask me about my talking key chains, a fund raiser for my state ACB
affiliate.

They speak the temperature.

Batteries can be replaced.

***

to contact me send an email to:
debsoundandscent@xxxxxxxxxxxxx
msn to
debandcori@xxxxxxxxxxx
skype name
timewoman7150
home phone: 605-331-2131
cell phone: 605-310-4433
second cell 605-321-4501
gizmo name:
deborahlynn
Deb and Seeing Eye dog Cori
2505 South Willow Avenue
Sioux Falls, South Dakota   57105-3537.

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