Hi, Never used the AOL for email as a stand alone, but In the software, you must use the reply button not control plus R. you should just be able to tag to it. in the message body there are buttons. Reply, forward, ETC. To set things up at least on the software, you use the Keyword menu that is control plus K on the software. it should say something like Type a keyword, Elvis or dogs and hit go. type the word settings and hit the go button. a whole bunch of links should come up. just take the email settings link. when you hit that a bunch of check boxes come up. retain all mail I read in my saved mail folder and retain all mail I've sent in my saved mail folder are two of the checkboxes. Just check the ones you want and hit the save button. In a message dated 6/12/2010 5:13:00 A.M. Eastern Daylight Time, jfw-digest@xxxxxxxxxxxxx writes: jfw Digest Sat, 12 Jun 2010 Volume: 07 Issue: 698 In This Issue: Does anyone use AOL? ---------------------------------------------------------------------- From: "Laura Shumate" <SKH71934@xxxxxxxxxxx> Subject: Does anyone use AOL? Date: Sat, 12 Jun 2010 05:12:11 -0400 Hi I just recently got AOL as an email service. the jaws keystrokes in the help file help but I was wondering if anyone has any tips and tricks about email. I cannot get things to be saved in my saved folder When I go to this folder there are only 0 items in it and how do you reply to messages you send because Control R just takes me to my inbox. ------------------------------ End of jfw Digest V7 #698 *************************