Re: Better explanation of problems with amazon.com
- From: Bruce Toews <coke_drinker@xxxxxxxx>
- To: jfw@xxxxxxxxxxxxx
- Date: Sat, 2 Oct 2004 16:04:08 -0500 (CDT)
But it's not inaccessible. It just requires a workaround.
Bruce
--
Bruce Toews
E-mail and MSN/Windows Messenger: coke_drinker@xxxxxxxx
Web Site (including info on my weekly commentaries): http://www.ogts.net
For the best oldies anywhere visit http://www.treasureislandoldies.com
On Sat, 2 Oct 2004, Peter Russillo wrote:
> Hi; report this to W3C and see what happens; there's also something on the
> NFB web site for reporting inaccessible web sites; I recommend EVERYONE do
> this.
> ----- Original Message -----
> From: "Dale Leavens" <dleavens@xxxxxxx>
> To: <jfw@xxxxxxxxxxxxx>
> Sent: Friday, October 01, 2004 9:49 PM
> Subject: Re: Better explanation of problems with amazon.com
>
>
>> I wrote to them complaining about the accessibility some months ago. I was
>> not at all satisfied with the responses I received so, as I promised them
> I
>> took my business elsewhere.
>> I later discovered on a Web search that there are known problems with
> their
>> JAVA implementation which can put you into a loop from which there is no
>> escape. One assumes with that knowledge at least that part of their site
> has
>> been fixed.
>>
>> Still, I would strongly advise contacting their customer help and
> expressing
>> strong feelings about their non-standard non-friendly system. It is easy
>> enough to ignore one Canadian who would prefer to shop at Indigo than
>> several consumers. For each complaint they can and usually do assume
> several
>> dissatisfied shoppers and the big marketing push these days is to customer
>> loyalty and return business.
>>
>> You need not vote with your feet as I tend to do, the threat is always
>> implicit where dissatisfaction is expressed. If you don't then they have
> no
>> reason to fix it.
>>
>> ----- Original Message -----
>> From: Bruce Toews
>> To: jfw@xxxxxxxxxxxxx
>> Sent: Friday, October 01, 2004 6:56 PM
>> Subject: Re: Better explanation of problems with amazon.com
>>
>>
>> When you are on the proceed to checkout link, route your JAWS to PC
> cursor
>> with insert+numpad-minus. Then use your left-click button and you'll
> find
>> yourself where you want to be.
>>
>> Bruce
>>
>> --
>> Bruce Toews
>> E-mail and MSN/Windows Messenger: coke_drinker@xxxxxxxx
>> Web Site (including info on my weekly commentaries): http://www.ogts.net
>> For the best oldies anywhere visit http://www.treasureislandoldies.com
>>
>> On Fri, 1 Oct 2004, Jim Portillo wrote:
>>
>> > Hi there,
>> > Here's the deal with my problems involving brouzing amazon.com.
>> > Here's the deal. I have an account set up and have purchased from it
>> before with the help of a sighted guy.
>> > What I can do right now is look for things and add them to my shopping
>> cart. I can even get as far as proceeding to checkout.
>> > However, when I hit the space bar or the enter key to execute this
>> button, it won't take me anywhere that will say anything related to
>> submitting my order
>> > or asking for an address, which I know happens when my sighted friend
>> used it.
>> > Also, there was an item I wanted to delete from my shopping cart, and
>> when I hit either the space or enter key to delete it, it wouldn't do
>> anything. It
>> > just took me back to the same thing.
>> > Any ideas or thoughts? I tried what I could think of, but it is not
>> working.
>> > Jim
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