re: Authorizing JAWS problem
- From: "Alan Clendinen" <alanclendinen@xxxxxxxxxxx>
- To: <donna56455@xxxxxxxxxxxxxx>
- Date: Mon, 15 May 2006 05:16:28 -0500
Donna,
You left out some important details which we need in order to help solve
this problem:
1. What exactly did the error message say?
2. What version of JAWS? (This is a tricky question, because there are now
different version numbers and also different methods of authorization, such
as disk-based or ILM authorization)
3. What version of Windows is on this new computer? You need to use a
version of JAWS that is compatible with that version of Windows, and certain
versions of Windows (such as XP Pro) require a JFW Pro authorization.
If the version of JAWS you installed uses the ILM authorization method, you
can't use the old diskette authorization method.
Alan
Donna wrote:
Hi,
I recently bought a new computer as the hard drive on my old one failed. I
have installed my Jaws software on my new PC but get an error message when I
insert the authorization diskette.
Am I right in deducing that the authorization code is still on my old, dead
hard drive?! If this is the case how do I get a code to authorize my jaws
software
again? I can only run it as a demo version at the moment and don't wish to
do this forever, or buy another Jaws disk!
Many thanks for your help
Donna Brookes
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