To Hal and Other Listers: Just an FYI: Not long ago, I posted a message complaining that the apostrophe and quotation mark sometimes are not recognized with JFW 6.20 in Microsoft Word, on one particular XP machine I have?thus leading to the mispronunciation of certain words and expressions. You asked me to get back to you about this, so I am doing it. First of all, the suggestion to save the document (F12) or to refresh the screen (Ins+Esc) did not work. I found that the only way I could fix this was to uninstall JFW 6.20 completely, simultaneously removing all shared components and customized settings for my desired XP user profile, then to reinstall JFW. This has caused fewer occurrences of the annoyance with apostrophe and quote, though it still occurs sometimes. Not the biggest problem in the world, to be sure. But just thought a few folks might like to know. -Kane