Sounds like it may be a problem with either your internet connection, or the AVG website itself. Try going to the site it directs you to manually? Otherwise, please contact either AVG or your ISP, as this isn't an issue related to anything wrong or incompatible with JFW. James, List Admin _____ From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Kim Sent: April 14, 2009 9:45 PM To: jfw@xxxxxxxxxxxxx Subject: AVG 8.5 Free Version I installed AVG 8.5 Free Version on my laptop computer. I have Windows Xp. During the first scan, it asked me to register the product, but when I clicked on the button to register, I got the message that internet Explorer could not access the website. Am I doing something wrong?