I think there was a way to disable the graphical smiles in aim 5.9 however, it has been a while since I used that version so I can not give specific instructions If possible i would recomend upgrading to aim 6.8. You can install it and it won't interfeer wiht the aim 5.9 installation so you can switch back easily if you don't like it for some reason. Roy ----- Original Message ----- From: Laura To: jaws for Windows Mailing List Sent: Tuesday, November 11, 2008 9:57 AM Subject: A O L instant messenger Hi all, I have A O L instant messenger version 5.9. The problem I am having is when I insert a graphical smily like a smily face or something else jaws isn't reading it it's just saying my screen name, without the graphical smily. How do I solve this problem? Laura