[jawsscripts] Re: Fw: EasyRecovery Greetings [Incident: 100305-000001]
- From: Jackie McBride <abletec@xxxxxxxxx>
- To: jawsscripts@xxxxxxxxxxxxx
- Date: Tue, 9 Mar 2010 18:12:33 -0700
Marve, look. As 1 who is heavily into computer forensics, I can tell u
a couple things:
1) My understanding is that u installed stuff onto the drive u need to
recover. If that is indeed accurate, your chances of recovering
anything useful have diminished dramatically.
2) The long & the short of it, therefore, is that a) you'll probably
have to pay some1 either to script the app, to buy a recovery program
to recover the data, or both, & b) I suspect, given the scenario, that
you're gonna be pretty disappointed w/the results. Just because 1 of
these programs says something is recoverable does not mean it's not
gonna be corrupted once it is.
I hate to say it, but I think you're hittin your head against a very
very impervious brick wall. Had u left it alone, I'd be saying
something very very different, but as it is...
Good luck w/whatever u decide.
On 3/10/10, Marvin Hunkin <startrekcafe@xxxxxxxxx> wrote:
> hi.
> any one itnerested in scripting this application.
> marvin.
> ----- Original Message -----
> From: "Ontrack Support" <Support@xxxxxxxxxxx>
> To: <startrekcafe@xxxxxxxxx>
> Sent: Tuesday, March 09, 2010 6:27 AM
> Subject: EasyRecovery Greetings [Incident: 100305-000001]
>
>
>
> Recently you requested personal assistance from our on-line support
> center. Below is a summary of your request and our response.
>
> We will assume your issue has been resolved if we do not hear from you
> within about five working days after our response.
>
> Thank you for allowing us to be of service to you.
>
> To access your question from our support site, click the following
> link or paste it into your web browser.
> http://support.ontrack.com/cgi-bin/ontrack.cfg/php/enduser/acct_login.php?p_userid=startrekcafe@xxxxxxxxx&p_next_page=myq_upd.php&p_iid=129214&p_created=1267773933
>
>
> Subject
> ---------------------------------------------------------------
> EasyRecovery Greetings
>
>
> Discussion Thread
> ---------------------------------------------------------------
> Response (Administrator) - 03/09/2010 08:27 AM
> Marvin:
>
> Our software is not very useful for Jaws, VirtualEyes, or other
> Accessibility software. We did have a jaws user in previous years here in
> the support team. Since he left, the built-in Accessibiilty capabilitites
> have deteriorated. The developers just did not maintain focus on the task of
> tagging icons.
>
> Even just tabbing around the screen is only available after a mouse click to
> choose a module. Once in, there is some mouse-less capability, but it is
> just not pretty.
>
> I am afraid that EasyRecovery will require some sighted assistance to
> utilize.
> As a result, no matter how capable the software is in general, I would not
> recommend it for visually impaired, self-sufficient and independent users.
>
> You can try the free version without any financial risk if you are still
> interested. See the 'canned' response below.
>
>
>
>
>
>
> EasyRecovery software is designed to help in situations like these.
>
> We cannot guarantee what is left on your system, but with our downloadable
> software you can investigate with the free trial of EasyRecovery. That
> software is designed to be capable in situations like yours, but the
> tremendous number of variations require individual tests on the exact drive
> with an EasyRecovery Trial to be sure of results. Our process is to gain
> access to the files, even with partitions corrupt or missing, and copy to a
> valid destination. The recovery software is passive to the drive with a
> problem.
>
> This is 30 day time-limited trial software. The trial software will allow
> you to recover one file, and will allow you to see the file names and even
> contents of files before you decide on a purchase. The trial software will
> not return (or copy out more than a single file). However all files that can
> be viewable, not just one, are shown within the software to show everything
> it can discover before you decide on a purchase.
> Please run the trial version of EasyRecovery before you purchase to see what
> is possible with our software.
> It is available on our website as a free download.
>
> If you only have data corruption or deleted files, but not hardware failure,
> EasyRecovery software is an option. See our website for information, free
> trials and online software purchasing:
> http://www.ontrackdatarecovery.com/data-recovery-software/
>
>
>
>
> If software is not able to help we also have in-lab data recovery as an
> secondary alternative. If you want to find out more yourself, you can go to
> the US website for a quote for services, or call us directly.
> Quote form (designed for fast responses):
> http://www.ontrackdatarecovery.com/data-recovery-quote/
>
> We also have both In-lab and Remote data recovery services.
> If your hardware is failing these services are the best options.
>
> DataRecovery Services phone lines are open within a minute or two, so long
> waits are unusual.
> In the US :
> (800) 872-2599
> www.ontrackdatarecovery.com
>
>
> For areas outside the US and Canada, we suggest you see the closest website
> for your location at:
> http://www.ontrackdatarecovery.com/data-recovery-locations/
>
> Customer (Marvin Hunkin) - 03/08/2010 07:25 PM
> hi.
> well got this version from a friend.
> he had it for a few years, and thought it might help me out.
> but need version 6.2, i am a blind computer user suing the jaws for windows
> screen reader from http://www.freedomscientific.com
> and do not have a credit card.
> so this is the version i am using.
> marvin.
> ----- Original Message -----
> From: "Ontrack Support" <Support@xxxxxxxxxxx>
> To: <startrekcafe@xxxxxxxxx>
> Sent: Monday, March 08, 2010 7:07 AM
>
> Response (Tom Thurber) - 03/08/2010 09:07 AM
> An upgrade to the newest version for purchase is available to verifiable
> purchases. However, I cannot find the original purchase with the provide
> information.
>
> From which web site did you purchase EasyRecovery?
>
> What exact version did you purchase? And for how much?
>
> What name and e-mail address was used to purchase it?
>
> Customer (Marvin Hunkin) - 03/05/2010 06:10 PM
> hi.
> well can i have the latest version then to support vista.
> marvin.
> ----- Original Message -----
> From: "Ontrack Support" <Support@xxxxxxxxxxx>
> To: <startrekcafe@xxxxxxxxx>
> Sent: Friday, March 05, 2010 6:34 AM
>
> Response (Tom Thurber) - 03/05/2010 08:34 AM
> If I understand correctly, EasyRecovery is crashing after you select the
> FormatRecovery scan option.
>
> If so, that is expected behavior for older versions running on Windows Vista
> or 7 or unsupported environments such as servers, RAID, spanned sets or
> non-Microsoft operating systems.
>
> EasyRecovery 6.21 now supports Windows Vista or 7.
>
> Servers, RAID, spanned sets or non-Microsoft operating systems can be
> recovered using our engineering services.
> http://www.ontrackdatarecovery.com.au/data-recovery-services
>
> Customer (Marvin Hunkin) - 03/05/2010 01:25 AM
> hi.
> had sighted help to try to click on the data recovery tab, then the format
> recovery option.
> but it keeps going to the desktop .
> so cannot get to this option.
> what am i doing wrong?
> not accessible.
> unless there is keyboard keystrokes to get to the data recovery and the
> format recovery option.
> with my jaws screen reader.
> please help me out.
> getting frustrated.
> marvin.
>
>
> Question Reference #100305-000001
> ---------------------------------------------------------------
> Product Level 1: EasyRecovery
> Product Level 2: ER DR
> Category Level 1: Technical Support
> Date Created: 03/05/2010 01:25 AM
> Last Updated: 03/09/2010 08:27 AM
> Status: Waiting
> Operating System:
> File System:
> Internet Browser:
> Product Version:
>
>
> [---001:005275:01922---]
>
>
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--
Change the world--1 deed at a time
Jackie McBride
www.abletec.serverheaven.net
Please join me Saturday, 11/7, on my walk against breast cancer by
making a donation at:
http://main.acsevents.org/goto/larkspur>
__________
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