Hi,
Do you know how to get into safe mode and how to get out of it as well? I
thought it was F8 to get into it but it didn't work when we tried it. Also
when we do get into safe mode, please could you tell me what options to go
for to resolve the problem. also do you have any idea as to what could
have
gone wrong? because that has never happened with Norton or any other
program
I have installed. we had AVG on this machine and this problem did not
occur.
I will appreciate any help with this.
thanks, Husna
----- Original Message -----
From: "Tom Reid" <Tom.Reid2@xxxxxxxxxxxxxx>
To: <jaws-uk@xxxxxxxxxxxxx>
Sent: Tuesday, February 01, 2005 9:13 AM
Subject: [jaws-uk] Re: urgent help with logging onto windows XP
Hi Husna,
You might need somebody sighted to help you get windows started in safe
mode. Then, you should be able to do a system restore to a point before
you
used Norton.
Tom
----- Original Message -----
From: "Husna Begum" <mail@xxxxxxxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>; <jaws-uk@xxxxxxxxxxxxx>
Sent: Monday, January 31, 2005 7:23 PM
Subject: [jaws-uk] urgent help with logging onto windows XP
> Hi,
>
> I have just installed internet security 2005 onto our windows XP home
> computer. I did the first scan with Norton and Norton found some
problems
> which I told the computer to delete. now, when I try to log onto
windows,
> Jaws 4.5 asks me to type in my password. However, when I do, instead of
> logging on, it logs off. then about a second later, it asks for my
> password
> again to log on, when I provide it the computer logs off again.
>
> It continues like this round and round, it is as if the computer is
stuck
> in
> a loop. there is no way to get into windows and nothing works apart
> from
> jaws. I think it's not even loading everything because jaws asks for my
> password really quickly. please can you help as I am desperate, I have
> never
> experienced this problem before.
>
> Thanks, Husna
>
>
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>
> --
> No virus found in this incoming message.
> Checked by AVG Anti-Virus.
> Version: 7.0.300 / Virus Database: 265.8.2 - Release Date: 28/01/05
>
>
--
No virus found in this outgoing message.
Checked by AVG Anti-Virus.
Version: 7.0.300 / Virus Database: 265.8.2 - Release Date: 28/01/05
** To leave the list, click on the immediately-following link:-
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** If this link doesn't work then send a message to:
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** and in the Subject line type
** unsubscribe
** For other list commands such as vacation mode, click on the
** immediately-following link:-
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** or send a message, to
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** To leave the list, click on the immediately-following link:-
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** If this link doesn't work then send a message to:
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** and in the Subject line type
** unsubscribe
** For other list commands such as vacation mode, click on the
** immediately-following link:-
** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq]
** or send a message, to
** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq
--
No virus found in this incoming message.
Checked by AVG Anti-Virus.
Version: 7.0.300 / Virus Database: 265.8.2 - Release Date: 28/01/05
