Can he try to reinstall it or run a repair? -----Original Message----- From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of austin pinto Sent: Friday, December 21, 2012 7:48 PM To: access uk; accessindia; blindgeekzone; jaws-uk@xxxxxxxxxxxxx; jaws-users-list@xxxxxxxxxxxxxx; Prashant Naik; sayeverything@xxxxxxxxxxxxxxxxx; sunilsangtani; Voice Vision. Subject: [jaws-uk] urgent help requested please mager problem with jaws hi listers my friend is using jaws 13 on a windows7 ultimate pc and he had to format his pc so he installed jaws and it doesnt read any icons on the start menu or desktop what is to be done now please reply -- send from my samsung galaxy y pro duos b5512 android bassed phone ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq