Hi Why not whilst jaws 9 runing, remove the hot keys that you have signed, launch jaws 10 if still there within programme startup menu, set again your hot keys, save and try to relounch jaws again and see if it works. HTH Rashmi ----- Original Message ----- From: yvonne oliver To: jaws-uk@xxxxxxxxxxxxx Sent: Sunday, August 08, 2010 10:25 PM Subject: [jaws-uk] jaws dropping a version hello up until about an hour ago i was using jaws 10 now for some reason unknown to me it is now reading jaws 9 this means that the auto forms facility is not on this version can anyone tell me how to get back to using jaws 10 especially as i have mislaid the cd and when i am back with version 10 how do i remove version 9 so that this does not happen again thank you Yvonne