Thanks for that address, Scott. I've just filled in the form. Best wishes, Joan. ----- Original Message ----- From: "Scott Wood" <scott.wood@xxxxxxxxxxxxxxxx> To: <jaws-uk@xxxxxxxxxxxxx> Sent: Wednesday, July 05, 2006 3:06 PM Subject: [jaws-uk] Re: hardware caused jaws 40 minutes > Another solution is to fill in the Freedom Scientific ILM request form at > http://www.freedomscientific.com/_vti_Activate/Activation_Reset_Form.asp > > I have done this many times and they reset if you only have 1 life left. > I > think the policy is that you will lose a lot of lives through hardware and > software changes on your machine but they reset them without question. > > Regards ... Scott > ----- Original Message ----- > From: "Chipmunks" <chipmunks@xxxxxxx> > To: <jaws-uk@xxxxxxxxxxxxx> > Sent: Wednesday, July 05, 2006 2:51 PM > Subject: [jaws-uk] Re: hardware caused jaws 40 minutes > > > Getting a hardware dongle for authorization instead of the ILM,would > eliminate the problem of a hardware change busting the authorization. > > Cheers, > > Doris > At 12:06 PM 7/5/2006 +0100, you wrote: > >>Hi Francis, >> >>Given the circumstances, and making sure that you include >>your JAWS Serial Number, I would recommend that you send an >>explanatory message to Sight and Sound. >>[mailto:Support@xxxxxxxxxxxxxxxxxxx] They will at least be >>able to annotate their records accordingly, and perhaps may >>even be able to have your count reset. >> >>Personally speaking, I tend to agree that replacement of a >>CD writer is perhaps "over the top", compared to a change of >>CPU or hard drive, but Freedom Scientific are not alone by >>any means here. >> >>However, reporting such problems does help to draw a >>developer's attention to such problems, and may even prompt >>them to look at removing this restriction in the future. >> >>George. >> >>-----Original Message----- >>From: jaws-uk-bounce@xxxxxxxxxxxxx >>[mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of francis >>Sent: 05 July 2006 11:49 >>To: jaws-uk@xxxxxxxxxxxxx >>Subject: [jaws-uk] hardware caused jaws 40 minutes >> >>thanks George and Norman I had a new cd writer installed and >>it caused jaws to go in 40 minute mode that means that I >>only have one life which isn't good freedom scientific need >>to get their act together. >>visit my website www.francisrwama.com=20 >> >> >>** To leave the list, click on the immediately-following >>link:- >>** >>[mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=3Dunsubscribe] >>** If this link doesn't work then send a message to: >>** jaws-uk-request@xxxxxxxxxxxxx >>** and in the Subject line type >>** unsubscribe >>** For other list commands such as vacation mode, click on >>the >>** immediately-following link:- >>** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=3Dfaq] >>** or send a message, to >>** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq >> >>** To leave the list, click on the immediately-following link:- >>** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] >>** If this link doesn't work then send a message to: >>** jaws-uk-request@xxxxxxxxxxxxx >>** and in the Subject line type >>** unsubscribe >>** For other list commands such as vacation mode, click on the >>** immediately-following link:- >>** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] >>** or send a message, to >>** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq >> >> >> >>-- >>No virus found in this incoming message. >>Checked by AVG Free Edition. >>Version: 7.1.394 / Virus Database: 268.9.8/381 - Release Date: 7/3/2006 >> >> >> >> >>-- >>No virus found in this incoming message. >>Checked by AVG Anti-Virus. >>Version: 7.1.394 / Virus Database: 268.9.8/381 - Release Date: 7/3/2006 > > > -- > No virus found in this outgoing message. > Checked by AVG Anti-Virus. > Version: 7.1.394 / Virus Database: 268.9.8/381 - Release Date: 7/3/2006 > > > ** To leave the list, click on the immediately-following link:- > ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** jaws-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > > > ** To leave the list, click on the immediately-following link:- > ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** jaws-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq > ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq