Hi Kevin, I had a similar problem a while back and, in the end, it ended up being to do with memory chips being not inserted properly. They were in enough to work but were loose enough to cause intermittent problems. If you know how to do it, it may be worth double checking all this kind of hardware item. Jamie *****Help support blinded ex-servicemen and women by visiting my Just Giving page at: http://www.justgiving.com/Jamie-Cuthbertson/ _____ From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of kevin Sent: 23 February 2010 13:01 To: jaws-uk@xxxxxxxxxxxxx Subject: [jaws-uk] Video Intercept Hi all, I have been using jaws 11 on a netbook quite happily and then yesterday total collapse of system. Jaws had to be reloaded even the authorisation code disappeared. Now I am up and running except this installation form keeps appearing offering me a freedom scientific video intercept activation. What is it and how do I get rid of it? Thanks. __________ Information from ESET Smart Security, version of virus signature database 4891 (20100223) __________ The message was checked by ESET Smart Security. http://www.eset.com __________ Information from ESET Smart Security, version of virus signature database 4891 (20100223) __________ The message was checked by ESET Smart Security. http://www.eset.com