Hi again Barbara, If you are able to access the internet today, try the following link which is more specific about the free versions of AVG and includes a link to the limitations of the free version. http://free.avg.com/ww.download-avg-anti-virus-free-edition#tba2 Regards, Phil Medway E-mail: philmedway@xxxxxxxxxxxxxxxx Tel: 01869 347639 Mobile: 07980 519990 Skype: philmedway ----- Original Message ----- From: Barbara Wilson To: jaws-uk@xxxxxxxxxxxxx Sent: Wednesday, July 30, 2008 5:30 PM Subject: [jaws-uk] Re: Very strange problem Hi Phil When I try to go to that link the Internet closes down? B Barbara Wilson T: 02887784046 M: 07917710779 E: (home) barkingbabs@xxxxxxxxxxxxxxx E: (office) info@xxxxxxxxxxxxxxxxxx W: (home) www.justgiving.com/cyder W: (office) www.creativeeyes.co.uk Skype: (from computer) creativeeyes Skype: (from phone or mobile) 02892811500 Windows Messenger: creativeeyes@xxxxxxxxxxxxx ----- Original Message ----- From: Phil Medway To: jaws-uk@xxxxxxxxxxxxx Sent: Wednesday, July 30, 2008 3:50 PM Subject: [jaws-uk] Re: Very strange problem Hi George and Barbara, I may be wrong here but I seem to remember that the last accessible version of adaware no longer has updated definitions and that the latest version isn't accessible. If you have the latest update to Jaws 9, Barbara, you could update AVG to version 8 which can also offer a spyware checker etc. Have a look at: http://free.grisoft.com/doc/2/ but make sure that you are downloading the free version rather than the pro one which will cost you money. Regards, Phil Medway E-mail: philmedway@xxxxxxxxxxxxxxxx Tel: 01869 347639 Mobile: 07980 519990 Skype: philmedway ----- Original Message ----- From: George Bell To: jaws-uk@xxxxxxxxxxxxx Sent: Wednesday, July 30, 2008 1:43 PM Subject: [jaws-uk] Re: Very strange problem Hi Barbara. I'd suggest you first update each product so that you have the latest definitions, and then run a full system scan with each product. George. From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Barbara Wilson Sent: 30 July 2008 11:49 To: jaws-uk@xxxxxxxxxxxxx Subject: [jaws-uk] Re: Very strange problem Hi George I have AVG 7.5 and Ad-Aware, but possibly not the latest version. Can I get rid of this Malware if that is the problem? Barbara Wilson T: 02887784046 M: 07917710779 E: (home) barkingbabs@xxxxxxxxxxxxxxx E: (office) info@xxxxxxxxxxxxxxxxxx W: (home) www.justgiving.com/cyder W: (office) www.creativeeyes.co.uk Skype: (from computer) creativeeyes Skype: (from phone or mobile) 02892811500 Windows Messenger: creativeeyes@xxxxxxxxxxxxx ---------------------------------------------------------------------------- Internal Virus Database is out-of-date. Checked by AVG Free Edition. Version: 7.5.516 / Virus Database: 269.9.6/865 - Release Date: 24/06/2007 08:33