I have just found your Email. All is saying unread in all folders and files since the Theme change I am doing control and U to find the real unopened and Yes you have it. I know I did try the HJ pad using Rich Text Format. I could not ever find any tutor who ever knew off it . I imagine they all far too clever to bother with it. I did use it for a while before connecting to an ISP Jaws own training tapes tell you to do this.. It may help others to know this as you cannot mess up the works. You use the word Generic and I think I understand. The tutor who said of Jfw the rude things about his underwear, was fond of using fancy terms such as this is Generic across the Micro soft Suite. I had only in my mind a furniture store with Suites . Mind you I did tell this tutor No I do not want a preview Pane I have had Blaster and Welcher so take it off. He said I am bound to teach it this way or you may not ever know what Preview Pane looks like. I had phoned Rod at Manor House he said tell him to teach the simple way first its high risk simplify all use Control and Y to go in and out of the Folders.. Rather female voice that is the one.Tutor message she spoke with the Jaws not instead of.. I may if I ever get Jaws to work well. try it out. I have just had an idea, only imagine Jaws and the little lady tutor and Narrator! What a life.. Finally can any tell me the date I can tell for sure that a Theme called Dorothy's Theme and Dorothy's modified. was created it was switching from one to another that got the entire system well in Outlook Express saying unread. If I switch the Theme back and make a mess of it I will lose the black screen. I also find that oddly Jaws moves faster in this Dorothy Theme even if all the thing he says are lies.. Thanks for your help.