[jaws-uk] Re: Re-booting computer
- From: "Tristram Llewellyn" <tris-l@xxxxxxxxxx>
- To: <jaws-uk@xxxxxxxxxxxxx>
- Date: Tue, 29 Mar 2005 14:09:22 +0100
If you really are using a Jaws 5.0 it may be an idea to download and use a
5.10 from www.freedomscientific.com. You could be right about the video
chaining, although I haven't heard anybody before commenting that this has
cuased issues with projectors being hooked up. However DCM and video
adaptors that have multiple heads (or display controllers) can causse
problems sometimes, though 5.10 ought to be better able to deal with this
situation.
It may be possible to disable the second instance of the video controller.
I would presume like most laptops there is an Fn keystroke that will disable
the laptop display and pipe info through the VGA port instead once you have
done that.
Regards.
Tristram Llewellyn
Sight and Sound Technology
Technical Support
www.sightandsound.co.uk
----- Original Message -----
From: "Jamie Cuthbertson" <jamie.cuthbertson@xxxxxxxxxxxx>
To: "Jaws-UK" <Jaws-uk@xxxxxxxxxxxxx>
Sent: Monday, March 28, 2005 7:29 PM
Subject: [jaws-uk] Re-booting computer
Just wondering if anyone else out there has experienced this problem.
I'm using a Dell Latitude laptop with Jaws 5 and Windows XP Pro.
Recently I had to make a presentation so had prepared my laptop ready to
connect a data projector, with PowerPoint loaded and so on.
When I connected the projector the laptop immediately re-booted.
When I logged back in again, the password was accepted but a few seconds
later the computer re-booted again and kept repeating this several times. I
then disconnected the projector, stopped Jaws from starting automatically,
re-connected the projector and everything worked properly.
Subsequently, having set Jaws back to load automatically, I was then trying
to use my laptop back at the office without the external projector
connected. A similar problem occurred except that it was worse in that it
kept re-booting before I had any control of the computer at the Desktop. I
therefore was not able to set Jaws to not load at start up. The upshot of
this was that I was locked in a cycle of logging in and then re-booting. I
eventually had to get the system administrator to connect the exact same
projector, log in with administrator privileges, adjust Jaws, re-boot the
laptop several times without the external projector until everything
appeared normal and then reset Jaws to load automatically. This resulted in
the laptop working normally again.
Although I am now aware of the problem, it means that I will need to be
extremely careful if I need to use my laptop with an external projector
again. I suspect that this is something to do with the video chaining but I
am wondering if anyone out there knows of a reliable way of sorting the
problem permanently so that I don't need to stop Jaws from loading
automatically every time I am going to use an external projector?
Any ideas gratefully received.
Jamie
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