Erica, I use an Italian version of Outlook 2003 so the hot keys may be different. The key combination of alt+u takes me to the dialogue allowing me to change the account from which the message is to be sent. In the Italian outlook 2000 the combination was alt+c. If neither of these help I can only suggest trying all alt+letter combinations when in the message you want to send and I'm sure you'll find it in the end. Best wishes Robert ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq