dear Phil I think I shall file this post of yours away and read it until I understand it. When I lost my 'phone line and Pc connections it meant I had to call in a computer man since the Broadband connection and laptop which is relying on my wireless Router was also not connecting. I did all the usual things unplugging and waiting but it was no good Had to call in computer man, now Bt often let me down and it costs a lot to get in a Computer engineer to reset the Wireless card and Router. Now he had a job as I couldn't give him a WEP number I showed him the CD with Edimac Router on it and it had letters on it the last being letter G. In the end Zen told him what to do to find WEP number this was very long. Is there a secret hiding place where my WEP is stored? Also re Hexadecimals I thought they stood for colours? for example instead of saying Red it has a code number called a Hexadecimal? finally I have a cousin in Hertfordshire who has 2 phones lines. this with BT. 1 is for phoning people, the other is for his computer. he says he has then a clear pathway straight to the Telephone Centre which he can see from his garden. Isn't this overdoing it a bit? He doesn't run a business just himself and 2 sons. Who on earth would want to pay BT for 2 lines as if 1 was not enough. My phone bill arrived today and if I had to pay for 2 line rentals I should be not happy. Sorry for not quite understanding but I am trying Thank you Phil, wonder if you have problems with Bt? Dorothy ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq]** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq