Hello Brian, Thank you so much for your explanation!...The actual file is an invoice from one of my wholesalers. I do have the appropriate software, but if it is a graphic file rather than a text file then Jaws obviously can't read it. I don't have either Kurzweil or the Open Book. The scanner I have is a stand alone machine called Readanywhere. I think the invoice could be read if I could open the attachment and print it off!... The problem I had, was to actually open the attachment from the e-mail. My husband was able to open the file and print it off. Thanks, Shirley. ----- Original Message ----- From: Brian Lingard To: jaws-uk@xxxxxxxxxxxxx Sent: Thursday, May 01, 2008 8:16 PM Subject: [jaws-uk] Re: Opening a TIF attachment. Ottawa Canada Dear Shirley: YA TIF file is a graphical image file, not text. To open it you need a TIF file viewer. You could feed it to Kurzweil 1,000 or Open Book and OCR it back to text if it is a picture of text say from a scanner. Hope this helps. ------------------------------------------------------------------------------ No virus found in this incoming message. Checked by AVG. Version: 7.5.524 / Virus Database: 269.23.7/1409 - Release Date: 01/05/2008 08:39