All, I have a friend with a rather dated set up. She has XP, Word 2003, IE6 and Jaws 7. Whenever she receives a Word 2007/10 file with a .docs extension she is prompted to download a plug in to allow her to open it. Having had lots of problems recently, and finally having a settled installation, she is nervous about bringing in anything that may upset the balance. Has anyone experienced any problems as a result of installing the plug in? Is there any other way to allow an older installation to access the new Word format? Goodness knows why MS decided it was a good idea not to make 2007 fully compatible with older versions of their own software! They must think we are all made of money and can afford to upgrade every time they tell us to. Sorry for the brief rant! Thanks, Ken