It's a problem which has arisen after IE7 has been installed. There are references all over the place to the problem. George. -----Original Message----- From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of susan mcdonald Sent: Thursday, May 03, 2007 1:19 PM To: jaws-uk@xxxxxxxxxxxxx Subject: [jaws-uk] Re: Notification Nuisance Thanks George, I am on virgin Media(ex NTL) so will the same instructions apply >From: "George Bell" <george@xxxxxxxxxxxxxxxxxxx> >Reply-To: jaws-uk@xxxxxxxxxxxxx >To: <jaws-uk@xxxxxxxxxxxxx> >Subject: [jaws-uk] Re: Notification Nuisance >Date: Thu, 3 May 2007 11:08:21 +0100 > >Do you have a BT Modem and software? It's usually the >BTHelper program which is the cause of this. Here are a >couple of options.. > >A: You can fix this one of two ways. The first and easiest >is to disable it. > >Click on Start and then click Run. In the Run window, type >msconfig and click OK. In the System Configuration Utility >window, click on the Startup tab. Look for anything named >Motive SB or Motive Communications and click in the check >box to the left of it to disable it. > >The second option is to rename the .dll file. Once that's >done, SmartBridge will fix itself. Click on Start and then >click Search. In the Search window, click on All files and >folders and type in PSAPI.dll. > >Now click on the More Advanced Options text and put a check >in the box to the left of Search hidden files and folders by >clicking in it and click the Search button. > >Once you see it, right click on it, select Rename, and give >it a new name, something like PSAPIold.dll. When you reboot >your computer SmartBridge will not be able to find PSAPI.dll >because you renamed it and it will create a new one. > >George. > > >-----Original Message----- >From: jaws-uk-bounce@xxxxxxxxxxxxx >[mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of susan >mcdonald >Sent: Wednesday, May 02, 2007 8:01 PM >To: jaws-uk@xxxxxxxxxxxxx >Subject: [jaws-uk] Notification Nuisance > >Jaws 8, xpsp2, office 2003 > >The item below keeps coming up on my computer every time I >boot up, I can't >find anything on my computer that uses smartbridge, PLEASE, >can anyone tell >me how to get rid of it as there doesn't seem to be a cancel >button only an >OK button > >SMARTBRIDGE Alerts: MotiveSB.exe - Entry Point Not Found > >The procedure entry ponit GetProcessImageFileNameW could not >be found in the >dynamic link library PSAPI.dll, >Thanks in advance > >Sue Mc > >___________________________________________________________ _ >_____ >Txt a lot? Get Messenger FREE on your mobile. >https://livemessenger.mobile.uk.msn.com/ > >** To leave the list, click on the immediately-following >link:- >** >[mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=3Dunsubscribe] >** If this link doesn't work then send a message to: >** jaws-uk-request@xxxxxxxxxxxxx >** and in the Subject line type >** unsubscribe >** For other list commands such as vacation mode, click on >the >** immediately-following link:- >** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=3Dfaq] >** or send a message, to >** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq > >** To leave the list, click on the immediately-following link:- >** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=3Dunsubscribe] >** If this link doesn't work then send a message to: >** jaws-uk-request@xxxxxxxxxxxxx >** and in the Subject line type >** unsubscribe >** For other list commands such as vacation mode, click on the >** immediately-following link:- >** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=FAq] >** or send a message, to >** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq > ____________________________________________________________ _____ Reserve your place in history - Email Britain!=20 http://www.emailbritain.co.uk/ ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=3Dunsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=3Dfaq] ** or send a message, to=20 ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq