[jaws-uk] Re: Notification Nuisance

  • From: "George Bell" <george@xxxxxxxxxxxxxxxxxxx>
  • To: <jaws-uk@xxxxxxxxxxxxx>
  • Date: Thu, 3 May 2007 14:55:43 +0100

It's a problem which has arisen after IE7 has been
installed.  There are references all over the place to the
problem.

George.

-----Original Message-----
From: jaws-uk-bounce@xxxxxxxxxxxxx
[mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of susan
mcdonald
Sent: Thursday, May 03, 2007 1:19 PM
To: jaws-uk@xxxxxxxxxxxxx
Subject: [jaws-uk] Re: Notification Nuisance

Thanks George,

I am on virgin Media(ex NTL) so will the same instructions
apply


>From: "George Bell" <george@xxxxxxxxxxxxxxxxxxx>
>Reply-To: jaws-uk@xxxxxxxxxxxxx
>To: <jaws-uk@xxxxxxxxxxxxx>
>Subject: [jaws-uk] Re: Notification Nuisance
>Date: Thu, 3 May 2007 11:08:21 +0100
>
>Do you have a BT Modem and software?  It's usually the
>BTHelper program which is the cause of this.  Here are a
>couple of options..
>
>A: You can fix this one of two ways. The first and easiest
>is to disable it.
>
>Click on Start and then click Run. In the Run window, type
>msconfig and click OK. In the System Configuration Utility
>window, click on the Startup tab. Look for anything named
>Motive SB or Motive Communications and click in the check
>box to the left of it to disable it.
>
>The second option is to rename the .dll file. Once that's
>done, SmartBridge will fix itself. Click on Start and then
>click Search. In the Search window, click on All files and
>folders and type in PSAPI.dll.
>
>Now click on the More Advanced Options text and put a check
>in the box to the left of Search hidden files and folders
by
>clicking in it and click the Search button.
>
>Once you see it, right click on it, select Rename, and give
>it a new name, something like PSAPIold.dll. When you reboot
>your computer SmartBridge will not be able to find
PSAPI.dll
>because you renamed it and it will create a new one.
>
>George.
>
>
>-----Original Message-----
>From: jaws-uk-bounce@xxxxxxxxxxxxx
>[mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of susan
>mcdonald
>Sent: Wednesday, May 02, 2007 8:01 PM
>To: jaws-uk@xxxxxxxxxxxxx
>Subject: [jaws-uk] Notification Nuisance
>
>Jaws 8, xpsp2, office 2003
>
>The item below keeps coming up on my computer every time I
>boot up, I can't
>find anything on my computer that uses smartbridge, PLEASE,
>can anyone tell
>me how to get rid of it as there doesn't seem to be a
cancel
>button only an
>OK button
>
>SMARTBRIDGE Alerts: MotiveSB.exe - Entry Point Not Found
>
>The procedure entry ponit GetProcessImageFileNameW could
not
>be found in the
>dynamic link library PSAPI.dll,
>Thanks in advance
>
>Sue Mc
>
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