Dear all: For those of you who are interested, my step by step guide to using Outlook Express can be explored at http://wescict.googlepages.com/unit8skill3 The skills that mentioned are related to the Clait qualification. I (and my students who are going to use it) would welcome any feedback. Cheers -- James Grayston Head of ICT The West of England School for children and young people with little or no sight