Hi Mark, Pound to a bad penny you need updated Video drivers. You don't say what make or model of laptop, nor what video is installed, but I'm sure you'll be able to track them down. George. > -----Original Message----- > From: jaws-uk-bounce@xxxxxxxxxxxxx > [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Mark > Berrisford-Smith > Sent: 06 January 2005 17:13 > To: jaws-uk@xxxxxxxxxxxxx > Subject: [jaws-uk] JAWS video driver causing laptop to crash > > Hi, > > After installing JFW 5.1 onto my laptop (running XP Home) a > few weeks ago, I've had nothing but blue screens. The culprit > is jawsvid.dll, which causes the machine to crash just after > the system has finished booting, even though JFW itself is > not loading. > > I suspect this is a problem with the video chain, but would > appreciate any thoughts on the best strategy to resolve it. > At present, I can only get the laptop to run in safe mode, > which means that I will have to seek sighted assistance, as > neither JFW or Narrator will talk. > > Many thanks in advance, > > Mark > > ** To leave the list, click on the immediately-following link:- > ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** jaws-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > This Message has been scanned for viruses by McAfee Groupshield. ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subjectúq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq