Hi Catherine - call your supplier. George. -----Original Message----- From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Catherine Turner Sent: 15 October 2007 17:50 To: Jaws-Uk Subject: [jaws-uk] JAWS activation problem Hi, I've just downloaded/installed JAWS 8.0.2173. I have an SMA and should be able to activate this. I get the message about having authorisation for an earlier product and needing to activate it, and go through the process and am told activation was successful. However then I get the message again saying I need to activate it. It goes round in circles. What should I do? Catherine ** Read, ruminate and rant with me - visit my blog: http://catherineturner.wordpress.com Life, the universe and technology titbits ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq No virus found in this incoming message. Checked by AVG Free Edition. Version: 7.5.488 / Virus Database: 269.14.9/1067 - Release Date: 12/10/2007 18:02 No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.5.488 / Virus Database: 269.14.9/1067 - Release Date: 12/10/2007 18:02 ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq