Hi all, A friend has sent me her book in RTF format. I've downloaded to my Windows 7 laptop (running Jaws version 11 and Microsoft Office 2010 Starter). The book is being read but porsions of it are being cut off (I.E. the beginning of lines can not always be read by Jaws). Before I could read Microsoft announced that it had to download software to read (I assume this was some kind of plug-in for RTF). Can anybody help please? When I try to go to the menu (while in the book) pressing alt or alt and "f" produces no effect so I've no way of adjusting the settings. Many thanks, Kevin My blog www.kevinmorris101.wordpress.com ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq