[jaws-uk] Re: JAWS AND GMAIL PROBLEMS

  • From: Tristram Llewellyn <tristram.llewellyn@xxxxxxxxxxxxxxxxxxx>
  • To: "'jaws-uk@xxxxxxxxxxxxx'" <jaws-uk@xxxxxxxxxxxxx>
  • Date: Mon, 6 Sep 2010 13:17:08 +0000

One might ask how big is the mail, if you are trading your messages over POP3 
or IMAP then very large attachments can cause time outs on the servers and you 
cannot download or send a message.  If you have a very large attachment 
somewhere in excess of 10MB it is much better to use one of the sending 
services like YouSendIt or even use DropBox public folder.

Regards.

Tristram Llewellyn
Sight and Sound Technology
Technical Support
www.sightandsound.co.uk

Mail:
Tristram: tristram.llewellyn@xxxxxxxxxxxxxxxxxxx
Technical: Support@xxxxxxxxxxxxxxxxxxx
General - info@xxxxxxxxxxxxxxxxxxx

Phone:
Support line: 0845 634 7979

Sight and Sound Technology Limited is a company registered in England and 
Wales, with company number 1408275.  

Sight and Sound Technology
Welton House North Wing
Summerhouse Road
Moulton Park
Northampton
NN3 6WD 
            
VAT Number - GB 860 2121 66.

-----Original Message-----
From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On 
Behalf Of Kevin Morris
Sent: 06 September 2010 14:11
To: jaws-uk@xxxxxxxxxxxxx
Subject: [jaws-uk] JAWS AND GMAIL PROBLEMS

Hi all

Does any one have an e-mail address and/or a link to a contact form
for reporting a problem with Gmail please? I have the impression that
the contact page is not accessible to Jaws users as I've searched for
it and can not find any link.

The problem I'm having relates to a message about a message having
been clipped owing to its size. When I click on the link which should
display the full message I (consistently) get an error about my
account temporarily being unavible and to try again latter. However
when I do, in fact try again later I get precisely the same message
and, as I say I can't find any contact details for Google.

Sorry if this is off topic, however I genuinely don't know whether the
contact us feature is easily accessible to Jaws users, hence this
e-mail.

Regards,

Kevin
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