Hi Shirley, It sounds as if your outgoing connection settings are not quite right, make sure that your outgoing email is set to mail.btinternet.com, which is the same as the incoming. Also, in the servers tab, the first authentication box should be unchecked, but the second should be checked. Hope this helps, Pete H. ----- Original Message ----- From: "shirley clow" <shirley.clow@xxxxxxxxxxxx> To: <jaws-uk@xxxxxxxxxxxxx> Sent: Sunday, May 13, 2012 4:18 PM Subject: [jaws-uk] Instalation of Outlook Express. > Hello All, > Could anyone help me with installing BT internet on to Outlook Express. > > E-mails are coming through, but I cannot send out. > > Many thanks, > > Shirley. > ** To leave the list, click on the immediately-following link:- > ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** jaws-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq > ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq