Hello Pete and Tom, I will try and explain what is happening. If I open up a web page for Gardening Direct for example, then clicked on to a link, I.E. bulbs, then try to click on to a special variety, the message comes up to continue, advance, learn about Add ons. If I click on to continue, I just go back to the e-mail from Gardening direct. Sometimes IE offers a report about the fault. I hope that makes sense. Many thanks, Shirley ----- Original Message ----- From: "Tom Reid" <tom.reid21@xxxxxxxxxxxxxxx> To: <jaws-uk@xxxxxxxxxxxxx> Sent: Tuesday, November 13, 2012 8:35 PM Subject: [jaws-uk] Re: Help with internet problem. > Hi Shirley, > > What problems are you getting? > > How do you know it's add ons. > > Tom > > > > -----Original Message----- > From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] > On > Behalf Of shirley clow > Sent: 13 November 2012 18:38 > To: jaws-uk@xxxxxxxxxxxxx > Subject: [jaws-uk] Re: Help with internet problem. > > Hello Peter, > > Thanks for your help. > > I presume I go into a web page and disable the add ons from there!... > > Many thanks, > > Shirley > ----- Original Message ----- > From: "Peter Hallam" <peter.hallam@xxxxxxxxxxxxxx> > To: <jaws-uk@xxxxxxxxxxxxx> > Sent: Tuesday, November 13, 2012 5:34 PM > Subject: [jaws-uk] Re: Help with internet problem. > > >> Hello Shirley, >> >> If some of the add-ons in Internet Explorer are causing problems, you can >> disable them in the tools menu, find "manage add-ons" and press enter, >> you >> can disable them here. >> >> Regards, >> >> Pete H. >> >> >> ----- Original Message ----- >> From: "shirley clow" <shirley.clow@xxxxxxxxxxxx> >> To: <jaws-uk@xxxxxxxxxxxxx> >> Sent: Tuesday, November 13, 2012 3:43 PM >> Subject: [jaws-uk] Help with internet problem. >> >> >>> Hello All, >>> Does anyone know anything about Add ons, that occur when I go into most >>> websites!... >>> >>> They are becoming a real pain. >>> >>> Many thanks, >>> >>> Shirley >>> ** To leave the list, click on the immediately-following link:- >>> ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] >>> ** If this link doesn't work then send a message to: >>> ** jaws-uk-request@xxxxxxxxxxxxx >>> ** and in the Subject line type >>> ** unsubscribe >>> ** For other list commands such as vacation mode, click on the >>> ** immediately-following link:- >>> ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] >>> ** or send a message, to >>> ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq >>> >> >> ** To leave the list, click on the immediately-following link:- >> ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] >> ** If this link doesn't work then send a message to: >> ** jaws-uk-request@xxxxxxxxxxxxx >> ** and in the Subject line type >> ** unsubscribe >> ** For other list commands such as vacation mode, click on the >> ** immediately-following link:- >> ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] >> ** or send a message, to >> ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq >> > > > ---------------------------------------------------------------------------- > ---- > > > > No virus found in this incoming message. > Checked by AVG - www.avg.com > Version: 9.0.930 / Virus Database: 2441.1.1/5392 - Release Date: 11/13/12 > 07:36:00 > > ** To leave the list, click on the immediately-following link:- > ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** jaws-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > ** To leave the list, click on the immediately-following link:- > ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** jaws-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq > -------------------------------------------------------------------------------- No virus found in this incoming message. Checked by AVG - www.avg.com Version: 9.0.930 / Virus Database: 2441.1.1/5392 - Release Date: 11/13/12 07:36:00 ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq