If you don't want to hear expanded and collapsed, then in OE go to the view menu. Go to the current view submenu and enter on group messages by conversation to uncheck it. Group messages by conversation lets you collapse a thread with the left arrow, and delete a thread with one press of the delete key When a group is collapsed, you press the right arrow on the first message in the thread, then you can arrow down through all the mesages in that thread. Debbie ----- Original Message ----- From: "dorothy@xxxxxxxxxxxxxxxxxxxxxx" <User@xxxxxxxxxxxxxxxxxxxxxx> To: <jaws-uk@xxxxxxxxxxxxx> Sent: Wednesday, June 14, 2006 11:06 AM Subject: [jaws-uk] Expanded? Can anyone help Last Friday I had a visit from my local Association for the Blind. First in years so I had lined up things of importance.my Desktop had been returned given a clean start after the Nightmare Drive failure. I couldn't plug all in and a sighted friend made a mistake plugging in as I have an Independent Graphics. The Hp Laser Driver had to be downloaded and he the friend did that wrongly. Anyway that got sorted out. Now we turn to my Toshiba laptop. They were not able to get that to print out via the Wireless connection, I know it can do that, maybe again it is the drivers. However this is what troubles me. Obviously now I have updated Jaws to V.7 I wanted that putting on Toshiba and JFW4.5.1 removed. Now the IT Manager and his assistant were not sure how to do that, so they phone another party a Jaws user. He tells them to add Jaws V7, then remove J.4.5.1 I observe this and hear Wizards being mentioned. All seems Ok. They depart telling me to "put through paces and see how things are" I find the following. On the Desktop which Andrew did all Ok and no one gets in white on White. However from Toshiba laptop they do get in White on White although on list get in Ok. Phil Medway checks for me. However in my Lists in Outlook Express Version XP being used Jaws V7 Home. I cursor down in Sent list in In box in Subfolders lists in any subfolder I hear the word Expanded. it doesn't say this to All Emails only some. So what is being Expanded and why? Nothing like this is being saidon Desktop only Toshiba laptop Hope have explained this Ok.Am using at the moment in front of Wireless plugged into electricity but going via the Wireless part of the Router.Desktop from the Wired in . Router is Edimax. Dorothyup. ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq