We know that with some video cards it is not a problem and you can get away with it, but others it is not so. Regards. Tristram Llewellyn Sight and Sound Technology Technical Support www.sightandsound.co.uk ----- Original Message ----- From: Chipmunks To: jaws-uk@xxxxxxxxxxxxx Sent: Thursday, March 30, 2006 12:09 PM Subject: [jaws-uk] Re: Disabling Dual-Monitor Support - WAS:Re: Re: jaws and ATI Radeon X550 Ah, this makes sense and I think I read about it in a Tech Support note on FS's site the other day in which they talked about jaws getting into a loop about installing the video hook on cards with dual displays. My video card (with an ATI Radion 9250) actually does have a secondary controller show up in device manager but I have not experienced any ill-effects thus far. As it is a low-end card, i had not expected it to provide dual monitor support. i think I go and disable that secondary controller just in case. this means producing a conflict in device manager though. Any way to totally get rid off that secondary entry? Thanks much. Doris At 11:28 AM 3/30/2006 +0100, you wrote: >This is usually card specific and if you are not experiencing >problems then it is probably not relevant to you yet at >least. Until quite recently dual monitor support was quite rare, >though obtainable on uipper end video cards. Now PCI express has >come in as a new expansion bus technology it is, and will become far >more common issue. >At present these dual head display cards problems for all the DCM >based accessibility aids becuase when the new breed of graphics >cards install they provide two graphic controllers to the operating >system so they can access the same data model within the O/S. > >If you have a DCM based accessibility aid such as Jaws, but >WindowEyes and Zoomtext can also be included here then you need to >go into device manager under "display adaptors" and disable the >secondary controler. > >Some may worry about laptops, but those I have encountered so far do >not provide true dual monitor support in the fashion that causes >problems, although they may well be capable of driving both internal >flat panel and external monitor. Where such machines do exist >disable the second controller anyway as you will still be able to >switch between the displays if you need to but not drive them at once. > >As Microsoft oversee the DCM standard in consultation with the >screen access developers, it will be a move on Microsoft's part to >shift things so at least screen access products can work in this >environment. I know that at least on screen access developer has >requested this be fixed. > >Regards. > >Tristram Llewellyn >Sight and Sound Technology >Technical Support >www.sightandsound.co.uk > > ----- Original Message ----- > From: Chipmunks > To: jaws-uk@xxxxxxxxxxxxx > Sent: Thursday, March 30, 2006 11:01 AM > Subject: [jaws-uk] Disabling Dual-Monitor Support - WAS:Re: Re: > jaws and ATI Radeon X550 > > > this is a new one on me. How do you disable dunal monitor support? > > Cheers, > > Doris > > > At 09:16 AM 3/30/2006 +0100, you wrote: > >This sounds like a very new model, so haven't come accross > >it. However with Jaws 7.0 and above with dual monitor support > >disabled it is unlikely to cause problems. Cards further up the > >range like x600 and x800 have not been known to cause problems especially. > >Regards. > > > >Tristram Llewellyn > >Sight and Sound Technology > >Technical Support > >www.sightandsound.co.uk > > > > ----- Original Message ----- > > From: Graham Page > > To: jaws-uk@xxxxxxxxxxxxx > > Sent: Wednesday, March 29, 2006 6:20 PM > > Subject: [jaws-uk] jaws and ATI Radeon X550 > > > > > > Hi all. > > I am about to upgrade my PC and am concerned to make sure that > > the graphics card offered will work. > > It is a radion X550 with 256MB video ram. > > Any problem with this card? I imagine it will have dual monitor > > support so it will be necessary to turn off support tfor the second > > monitor. The card is fitted in the PCI Express slot. > > Regards > > Graham > > Graham Page > > Mobile: 07753 607980 > > Fax: 0870 706 2773 > > Email: > > gpage@xxxxxxxxxxxxxx > > MSN: > > gabriel_mcbird@xxxxxxxxxxx > > Skype: gabriel_mcbird > > > > ** To leave the list, click on the immediately-following link:- > > ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > > ** If this link doesn't work then send a message to: > > ** jaws-uk-request@xxxxxxxxxxxxx > > ** and in the Subject line type > > ** unsubscribe > > ** For other list commands such as vacation mode, click on the > > ** immediately-following link:- > > ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] > > ** or send a message, to > > ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > > > > >** To leave the list, click on the immediately-following link:- > >** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > >** If this link doesn't work then send a message to: > >** jaws-uk-request@xxxxxxxxxxxxx > >** and in the Subject line type > >** unsubscribe > >** For other list commands such as vacation mode, click on the > >** immediately-following link:- > >** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] > >** or send a message, to > >** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > ** To leave the list, click on the immediately-following link:- > ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** jaws-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > >** To leave the list, click on the immediately-following link:- >** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] >** If this link doesn't work then send a message to: >** jaws-uk-request@xxxxxxxxxxxxx >** and in the Subject line type >** unsubscribe >** For other list commands such as vacation mode, click on the >** immediately-following link:- >** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] >** or send a message, to >** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq