[jaws-uk] Re: Blind people and public transportation crisis.

  • From: "Gary Ankin" <gary.ankin@xxxxxxxxxxxxxx>
  • To: <jaws-uk@xxxxxxxxxxxxx>
  • Date: Fri, 2 Nov 2012 08:02:10 -0000

a bit off topic for a Jaws user list!!
----- Original Message ----- 
From: "chris miles" <grrenfly@xxxxxxx>
To: <jaws-uk@xxxxxxxxxxxxx>
Sent: Thursday, November 01, 2012 10:38 PM
Subject: [jaws-uk] Re: Blind people and public transportation crisis.


> On 01/11/2012 19:20, Mostafa wrote:
>> The following article is taken directly  from the website of the Royal 
>> national institution for the blind in the United kingdom, followed by a 
>> substantially comprehensive discussion.
>>
>>
>>
>>
>> British Youth Council
>>
>> Select Committee enquiry
>>
>> Transport Select Committee
>>
>>
>>
>> The Royal National Institute of Blind People (RNIB) is very excited to be 
>> able to provide some evidence to this enquiry.  We provide a number of 
>> services to visually impaired (VI) people such as computer support, 
>> employment support and also have a very active campaigning function.
>>
>>
>>
>> One of our key areas of work is around the issue of isolation and how 
>> services such as transport can be enhanced to remove some of the barriers 
>> which are faced by blind and partially sighted people.
>>
>>
>>
>> The evidence in this paper is taken directly from the views of young 
>> people who come into contact with us either as members or campaigners.
>>
>>
>>
>> Young People's experiences of using transport
>>
>> We believe that blind and partially sighted young people face very 
>> specific problems with accessing public transport and it is frustrating 
>> that some of these can be resolved without considerable spending on 
>> enhanced infrastructure.
>>
>>
>>
>> It is important to distinguish at this point between those who travel in 
>> London and people trying to access transport outside London.  Transport 
>> for London who are responsible for overseeing the buses, Underground and 
>> some overground services have made considerable improvements during the 
>> past decade.  There are now announcements on Tube trains and buses 
>> something which Sam aged 13 is thrilled about 'I can now travel normally 
>> on a bus with my friends instead of having to rely on them to tell me 
>> when it is my stop.'  similarly Ashok notes that 'I used to worry so much 
>> about getting my bus to college as people and the driver have forgotten 
>> to tell me when is my stop.now I am able to know this for myself.'. 
>> Sometimes however, these are switched off and not all young people are as 
>> confident as Simone who states 'I tell the driver I need this and he must 
>> put them on.'
>>
>>
>>
>> However, this is in stark contrast to travel outside London where very 
>> few buses have announcements and hence blind and partially sighted young 
>> people must rely on the good will of fellow passengers and/or the driver 
>> remembering let them know when it is their stop.   The results of this 
>> can be an increase in isolation as young people feel unable to travel 
>> alone or an increase in spending as taxis become used more than would be 
>> the case for non visually impaired young people.  Clearly such limited 
>> confidence often goes on into adulthood with the majority of our members 
>> reporting that they rarely go out alone and are thus dependent on the 
>> timings of others.
>>
>>
>>
>> As with all groups information is key but even more so with blind and 
>> partially sighted people.  There needs to be much greater information at 
>> bus stops as very often we receive reports of buses not stopping because 
>> they haven't been seen either quickly enough or at all.  Therefore what 
>> is needed is some audible form of information at stops, some young people 
>> at a specific convention suggested this could perhaps be achieved via 
>> smartpone technology.
>>
>>
>>
>> It is also very important to note here how certain types of behaviour can 
>> be taken differently.  Normal boisterous behaviour with pushing, 
>> shouting, name calling Etc can be much more scary for a VI young person 
>> than would be the case for a non-VI person.  And as often is the case the 
>> perception can be worse than the reality, however, the result of both is 
>> that fewer young people will be willing to travel independently.
>>
>>
>>
>> Concessionary fare schemes
>>
>> There is a good deal of confusion and variety in how local councils apply 
>> these schemes which can work against blind and partially sighed young 
>> people.  As a means of getting young people 'out and about' a companion 
>> pass is vital in reducing a young person's isolation and helping to 
>> enhance their independence.  Another means to enhance this independence 
>> would be to ensure that it is not time limited.  At the moment some 
>> councils (and an increasing number) are restricting the use of 
>> concessionary passes to after 9.30 which would make it very difficult for 
>> a visually impaired young person to get to college.  Companion passes 
>> would be helpful here as for the first few times a visually impaired 
>> young person would need to be shown a route and gain confidence before 
>> taking on this journey for themselves.
>>
>>
>>
>> We believe that these problems become increased when broadened out in 
>> terms of actually getting to the station or bus stop.  Very often the 
>> pavement environment is unfriendly for VI people with lots of obstacles 
>> such as advertising boards outside shops, tables and chairs outside cafes 
>> and household bins/rubbish all to be navigated even before a young person 
>> attempts to start their public transport journey.
>>
>>
>>
>> Training for staff
>>
>> It is very clear that considerable differences exist in both the level of 
>> training but perhaps more importantly how this is then applied.  This 
>> point relates to one mentioned above around bus driver behaviour, while 
>> there is much good advice given to drivers about how to 'deal' with a 
>> visually impaired person we still receives regular complaints.  These are 
>> along the lines of not waiting until a person has sat down Simone again 
>> says '.I have a guide dog so only have one free hand, however, am very 
>> forced to walk down the moving bus to find a spare seat.'.  Again as 
>> mentioned above young people have told us they would be more confident to 
>> travel if they could rely on a bus stopping at the stop rather than 
>> having to be 'hailed'.  This again is down to training and is like the 
>> first point frustrating as there would be little cost attached to 
>> addressing both of these points.
>>
>>
>>
>> Travel on railways especially national travel can be a scary experience 
>> too.  While companies do offer 'assisted travel' schemes we do hear of 
>> people being 'forgotten' about and hence either missing their train or 
>> relying on members of the public to get to the right platform.
>>
>>
>>
>> Conclusion
>>
>> We believe that there are still a number of barriers which prevent blind 
>> and partially sighted young people from accessing public transport.  We 
>> feel this is made even more frustrating by some of these problems easily 
>> being resolved if current practises are fully adhered to and would ask 
>> that providers pay much more attention to solutions which come directly 
>> from disabled people which are the direct result of their own 
>> experiences.
>>
>>
>>
>> For further information please contact Richard Holmes Regional Campaigns 
>> Officer RNIB 020 7391 2112 richard.holmes@xxxxxxxxxxx
>>
>>
>>
>> As disabled people face threats to benefits, cuts in services, a hostile 
>> job market and every day rising costs of living, the Hardest Hit 
>> coalition have come together to protect disabled people's rights and 
>> independence.
>>
>>
>>
>>
>>
>>
>> http://www.rnib.org.uk/aboutus/who/governed/Pages/RNIB_President.aspx
>>
>>
>>
>> Now, we may shift our conversational concentration to the more restricted 
>> dissemination, and that's the transportation crisis for the blind people 
>> here in Egypt. Without being ashamed, the situations for the blind people 
>> in having accessible transportation rights are enormously inglorious in 
>> this country. More than two million blind are living here in Egypt. Yes, 
>> this is the accurately announced statistical observation from the 
>> ministry of general pronouncement and calculation in November the 
>> seventh, 2011. How disgraceful indeed to not provide applicable 
>> transporting system for the blind people in the supposedly revolutionist 
>> Egypt. Thankfully, I live in a decently pleasant part of the country, I 
>> have fair access to private transportation which I pay to on my own. But, 
>> the vast majority of the blind people here in Egypt are extraordinarily 
>> suffering from the lack of compatible transporting systems. I know in 
>> person some people who are struggling with the mass ignorance and
>  t
>>   he prejudice  attitudinal perception led by the society, and in 
>> particular as they are using the public transportation system on a 
>> periodical basis.
>>
>> I look forward to hearing from you.
>>
>> Mostafa.
>>
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>>
> Hi,
>
> One thing that is very frustrating is when a bus arrives at a bus stop,
> they never drop the ramp down; so you have to judge the height of the
> platform from the pavement; and sometimes like in Leicester the bus
> stops in the middle of the road; runs out of service, so there's not a
> bus for an hour; two buses arrive at the same bus stop at the same time,
> so only one bus can get into the stop and if you want the other bus,
> you'll either miss it or you are reliant on public to help you. Another
> big problem is that quite often there is a gap between the pavement and
> the bus; this also happens at Leicester bus station where the doors do
> not line up withe the buses. Another big problem is that there are no
> tactile or talking signs on either bus stops or on bus station bay doors
> so you have to ask public which bay you are. In the concourse of
> Leicester bus station they have put large banks of seats and when there
> are lots of queues sometimes you cannot get to your bay because there is
> not enough room to get your guide dog and yourself between the glass
> bays and the seats.
>
> Also to get from one bus in Leicester town centre to the bus station,
> there are two road junctions that are so dangerous that I have to ask
> the public to help me across the junction to get to my bus home.
>
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