Thanks for this Tristram, I have already tried to install jaws12 standard on my new system, but got the same error message as before, but thanks anyway, Billy -----Original Message----- From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Tristram Llewellyn Sent: 14 March 2011 10:09 To: 'jaws-uk@xxxxxxxxxxxxx' Subject: [jaws-uk] Re: 32 or 64 bit system? 1 Open start menu and type "system" without the quotes. 2 Arrow down to "system" and press enter on it. 3 Then you should be able to use the arrow keys to read through the information and find out what edition and also whether 32 or 64 bit. JAWS standard will work with 64nit in any case. Regards. Tristram Llewellyn Sight and Sound Technology Technical Support www.sightandsound.co.uk Mail: Tristram: tristram.llewellyn@xxxxxxxxxxxxxxxxxxx Technical: Support@xxxxxxxxxxxxxxxxxxx General - info@xxxxxxxxxxxxxxxxxxx Phone: Support line: 0845 634 7979 Sight and Sound Technology Limited is a company registered in England and Wales, with company number 1408275. Sight and Sound Technology Welton House North Wing Summerhouse Road Moulton Park Northampton NN3 6WD VAT Number - GB 860 2121 66. -----Original Message----- From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of BlueNose Sent: 14 March 2011 09:42 To: jaws-uk@xxxxxxxxxxxxx Subject: [jaws-uk] 32 or 64 bit system? Hi guys, I've just gotten a new laptop system, and not sure if it is 32 or64 bit system, how do i find out using windows7?, Billy ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq ______________________________________________________________________ This email has been scanned by the MessageLabs Email Security System. For more information please visit http://www.messagelabs.com/email ______________________________________________________________________ ______________________________________________________________________ This email has been scanned by the MessageLabs Email Security System. For more information please visit http://www.messagelabs.com/email ______________________________________________________________________ ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq __________ Information from ESET NOD32 Antivirus, version of virus signature database 5951 (20110314) __________ The message was checked by ESET NOD32 Antivirus. http://www.eset.com __________ Information from ESET NOD32 Antivirus, version of virus signature database 5951 (20110314) __________ The message was checked by ESET NOD32 Antivirus. http://www.eset.com ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq