Ross-wanted to see if you had made progress on this -ed. -----Original Message----- From: j-say-bounce@xxxxxxxxxxxxx [mailto:j-say-bounce@xxxxxxxxxxxxx] On Behalf Of Brian Hartgen Sent: Thursday, January 24, 2008 8:19 PM To: j-say@xxxxxxxxxxxxx Subject: [j-say list] Re: training e-mail folders Thanks for your message. Questions: 1. Did you follow the steps exactly as described within the learning module for this command please? 2. Is the folder you are trying to train at the top level of the folder hierarchy alongside Inbox, Sent Items, etc? 3. Move into the folder list with the "Go to Folder" command, navigate to the folder you wish to train and say "Store Email Folder". 4. Try starting out with a simple folder like "Sent Items" and see how you go from there. Brian Hartgen Product Development Manager T&T Consultancy Ltd temporary address until further notice T&T Consultancy Ltd Brampton House Ltd Brampton House Queen Street Newcastle under Lyme ST5 1ED Tel: 01782644141 Fax: 01782 664856 Web Site, www.tandt-consultancy.com NOTICE: The information contained in this email and any attachments is confidential and may be legally privileged. If you are not the intended recipient you are hereby notified that you must not use, disclose, distribute, copy, print or rely on this e-mail's content. If you are not the intended recipient, please notify the sender immediately and then delete the email and any attachments from your system. T&T Consultancy Ltd have made strenuous efforts to ensure that emails and any attachments generated by its staff are free from viruses. However, it cannot accept any responsibility for any viruses which are transmitted. We therefore recommend you scan all received e-mail messages. Registered in England No. 4098268 -----Original Message----- From: j-say-bounce@xxxxxxxxxxxxx [mailto:j-say-bounce@xxxxxxxxxxxxx] On Behalf Of Blind Luck Music Sent: 24 January 2008 22:35 To: j-say@xxxxxxxxxxxxx Subject: [j-say list] training e-mail folders Hi, I have been trying to use the train e-mail folder command, however, JAWS will just say, "training e-mail folder" and then jump down to the LARGE FOLDERS folder and it does not seem to train anything. Any idea what I'm doing wrong? Thanks. Ross Wine-Sky