Several days ago I reported that I could not get Dragon NaturallySpeaking to properly capitalized phrases I had defined for it. I called Nuance, and they assured me that the only way I could get Dragon NaturallySpeaking to understand that it was to capitalize National Federation of the Blind was to create a command. Finally I did the last thing I knew to do: I went back and restored from a previous backup. Now the system works perfectly. I cannot explain this, because I assume that all that was restored was my previous profile. I had created a new profile as a way to try to solve this problem, but it was no better than my old profile. Anyway, problem solved, but solutions still elusive! I can now say American Foundation for the Blind, American Council of the Blind, National Federation of the Blind, and other things, and have some real certainty that they are correct. It is still somewhat hit and miss, but several days ago it was consistently wrong. Thank you for all of you who listened and offered suggestions. Gary